Billing & Subscriptions
Manage your ApprovalMax billing details, payment methods, and subscription plans.
60 articles
- About ApprovalMax
- Where can I find the details of the ApprovalMax licensing?
- How to contact the ApprovalMax Support
- How to contact Sales
- Is there a trial for ApprovalMax?
- How can I start a trial?
- What’s included in the 14-day All Features trial
- What happens when your trial ends?
- Is it possible to terminate my free trial in the product?
- Why do I see a Trial Expired message?
- Are there any limitations during the trial period?
- How do I know if the All Features trial has ended?
- When will an Organisation's Administrator/Account Owner get notified about the All Features trial?
- How do I know that the All Features trial is now available for my Organisation?
- Can I try all Advanced features for one of my Organisations?
- Can I do a trial without using my real data from Xero?
- Can I trial ApprovalMax without using my real data from QuickBooks Online?
- Can I access the Advanced Features data after the trial ends?
- Which subscription plan is the right one for me
- How can I start a paid subscription?
- What's the next step after purchasing a subscription?
- How can I add an Organisation to a subscription?
- Can I have multiple subscriptions?
- Can I pay for my subscription annually, or only monthly?
- How can I transfer my subscription?
- How to upgrade your subscription
- How can I upgrade one or several of my Organisations to the Advanced/Premium plan?
- How to downgrade/cancel a subscription
- Video: How to manage Billing & Subscriptions
- How can I transfer an Organisation to another subscription?
- How can an Organisation Administrator request the transfer of an Organisation
- Do I need a new subscription when I want to add new clients?
- Is an OCR tool included in the ApprovalMax subscription plans?
- Troubleshooting: the Standard plan can't be selected when trying to start a paid subscription
- Troubleshooting: I've bought a subscription but there's no option to add my Organisation to it
- What is the NFP application process for not-for-profits?
- Stripe Billing in ApprovalMax
- How can I change a billing address?
- What payment methods are available?
- How can I change the payment method?
- Will I be charged GST / VAT / Consumption Tax?
- Where can the Account Owner find the subscription invoices?
- Is there a grace period if I have a problem with my payment?
- How can I cancel my account?
- How can I transfer my account?
- How can I try ApprovalMax Capture?
- What is the ApprovalMax Training Package?
- I have multiple Organisations, how can I pay for ApprovalMax Capture?
- Documents ApprovalMax Capture processed per billing cycle
- How can I increase the allowance of an add-on package?
- How can I purchase the add-on ApprovalMax Pay?
- How can I purchase the add-on ApprovalMax Capture?
- How to downgrade/cancel an add-on
- When does the Account Owner/Billing Contact of a party get notified?
- ApprovalMax product walk-through: the Advanced plan
- How to submit a complaint
- Why am I receiving multiple invoices or charges for my ApprovalMax subscription?
- How can I access my invoices in ApprovalMax?
- How do retiring or deleting Organisations affect subscription costs and cancellations in ApprovalMax?
- How can I manage my ApprovalMax subscription if the Account Owner is unavailable?