Skip to main content

Troubleshooting: the Standard plan can't be selected when trying to start a paid subscription

Updated over 2 weeks ago

If you can't select the Standard or Advanced plan during a purchase - while the Premium plan is available - it means that your Organisation is not connected to the accounting system (Xero or QuickBooks Online).
​


​

This is how you establish a connection between your ApprovalMax Organisation and an accounting system
​

  1. In the main menu, select your Organisation from the drop-down list
    ​

  2. Go to Workflow and settings
    ​

  3. Open the Organisation Settings tab
    ​

  4. Look for the appropriate accounting system and the CONNECT button next to it
    ​

  5. Click on CONNECT to initiate the connection process:


​

Did this answer your question?