Your payment method needs to be updated if there is a problem with the current one or, for example, if your credit card details have changed.
This is how you change your payment method
In the ApprovalMax product interface, click on Billing & Subscriptions under your initials/logo in the top right-hand corner:
Go to the Subscriptions tab:
Click on the UPDATE PAYMENT DETAILS button:
In the Billing Information window, click Use new billing details:
Select your preferred payment method — either Credit card or Direct Debit (availability depends on your region). Fill in all required fields (Company name and Tax ID, or mark that you don't have a Tax ID). Then click on the NEW PAYMENT METHOD button:
If you choose Credit Card, after clicking NEW PAYMENT METHOD, a pop-up will appear. Enter your new card details, tick the box to accept the ApprovalMax Terms of Services and EULA. Click ADD PAYMENT METHOD:
If you choose Direct Debit, you’ll be redirected to Stripe's direct debit setup page. Here you need to fill in all required fields, tick the authorisation box to confirm you are the account holder. and click on Set up Direct Debit:
On the confirmation page, review your details and click Confirm.
Please note: Changing the payment method for subscriptions purchased via the Xero App Store differs and is done on the Xero side.
Please note: Changing billing details for the 2CheckOut payment method triggers an early renewal of your subscription and you’ll be charged the full monthly / annual price at this point. However, you will not lose money because the next billing cycle will be adjusted, factoring in this early renewal.
For a quick video overview, check out the below video: