If you encounter difficulties with a payment, there is a two-week grace period after the due date during which you can settle your ApprovalMax invoice without any negative impact on your subscription.
During this period, all your ApprovalMax services and workflows continue to function without disruptions.
Both the Account Owner and the billing contact are notified of the start of the grace period.
However, if payment is not received by the end of this grace period, your subscription will expire. All Organisations under the expired subscription will be retired and available in read-only mode.
When the subscription is about to expire, the Administrators and Account Owner under this subscription are notified.
Once your payment is processed during the grace period, your subscription automatically reverts to active status without requiring any additional action.
Please note: If you're billed through 2Checkout, you'll need to purchase a new subscription once your current one expires.