User Profile & Settings
Update personal information, notification preferences, and account settings in ApprovalMax.
49 articles
How to enable/disable Two-Factor Authentication
How to generate backup codes for 2FA?
Options to Enforce Two-Factor Authentication (2FA)
Do I need to activate 2FA if I use a passkey?
2FA: Frequently Asked Questions
Video: How to set up two-factor authentication in ApprovalMax
Does ApprovalMax support 2FA via TOTP?
The Google Authenticator code for 2FA is not working
Troubleshooting: I'm asked to set up two-factor authentication - why, and what can I do?
Troubleshooting: error when enabling 2FA using the Microsoft Authenticator
How can I switch off email notifications?
How do I get to the Customer Feedback tool in ApprovalMax?
Passkey: Frequently Asked Questions
What happens if I forget my password?
How can an Organisation Administrator control and push users to enable 2FA?
ApprovalMax keeps getting disconnected
How to enable notifications for Requesters
What requirements are in the ApprovalMax password policy?
User login lockout policy
What is a passkey?
How to set up / delete a passkey
How can I change my ApprovalMax password?
Does my ApprovalMax password expire?
Can Administrators enforce "Sign in with Google" for all users?
How can I log in with my alternative method if I lost access to the Authenticator?
Enable Apple mobile SSO for ApprovalMax on your device
Can Administrators change user names?
Can an email address used for the registration be deleted in ApprovalMax?
What topics can I find in the ApprovalMax Help menu?
When does an Organisation's Administrator get notified?
How can I fix problems with logging in to the ApprovalMax app?
Can I use the web version on my mobile device?
Does a link for signing up to ApprovalMax expire?
Does the invitation link to an Organisation expire?
For what kind of events does ApprovalMax send notifications?
Get approval notifications in batches, not individual ones
How can I change my time zone?
How can I change my name in ApprovalMax?
How can I activate "Logout on inactivity" in My Profile?
I'm going on holiday. How can I set up Out of Office and a Substitute for my approvals?
What is "Trust this device" feature?
Why can't I log into ApprovalMax?
Which single-sign-on options does ApprovalMax support?
How to sign up to ApprovalMax?
How to reset 2FA if I've lost/changed my device with the Authenticator application
When can I accept an invitation to a business account?
Using single sign-on (SSO) and sign-up (SSU) for ApprovalMax
How to fix a password error during sign-up
Is it possible to change an existing user's email address?