ApprovalMax sends out two types of email notifications (instantly and daily):
About new requests (instantly)
About comments (instantly)
Other notifications (Auto-Approvals/Auto-Reject, Final Approval for Requesters, external rejection by the GL, rejections by Approvers, Forced decisions, change of Approvers, etc.) (instantly)
About workflows (creation, activation/deactivation, update, restart of a workflow; changes in the workflow settings) (instantly)
Summary of open approvals (daily) – you can specify the time and days for receiving these summaries
Instant/daily notifications can be turned on/off in My Profile as you prefer.
This is how you set up instant notifications:
Open your avatar in the top right-hand corner and click on My Profile:
In the Notifications section, toggle the status for each notification type by clicking on
.The buttons turn blue to show that the respective notifications are switched on:
To switch off instant notifications, click on
next to New requests / Comments / Other notifications / Workflow changes and toggle the status.
When you finished setting the notifications, click on SAVE CHANGES.
Please also refer to this article: Who gets notified about approvals, rejections and comments?
This is how you set up daily summary reports:
Open your avatar in the top right-hand corner and click on My Profile:
In the Notifications section, toggle the status for Summary of pending approvals by clicking on
. The button turns blue to show that the respective notification is switched on:
You can also specify your preferred time and days of the week for receiving these summaries.To switch off summary reports, click on
next to Summary of pending approvals and toggle the status:
When you finished setting the notifications, click on SAVE:
Notifications to an Organisation Administrator:
There are some cases where an Organisation Administrator gets notified, irrespective of the notification settings under My Profile: When does an Organisation Administrator get notified?