What can I do if Accounts/Tracking Categories/Taxes...do not sync to ApprovalMax?

If data such as Accounts/Tracking Categories/Taxes etc. don't sync between ApprovalMax and Xero, there might be a problem with the cache. When you created a request in Xero and some of the data doesn't show in ApprovalMax, please try the following:

1. Sync Accounts/Tracking Categories/Taxes etc. between Xero and ApprovalMax.

2. Go to Xero, open your request and click on "Save".

3. Go to ApprovalMax and sync requests by clicking on the refresh button in the top right-hand corner:

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