Skip to main content

Why do I still see approved Bills in the Pending Approval list in NetSuite?

Updated over a month ago

ApprovalMax automatically pushes Bills to NetSuite after at least one Approver has approved the request, even if the full approval workflow is not yet complete.

Example 1

You’ll see the Open in NetSuite button even though the Bill has only passed Approval step 1 — meaning it's already been pushed to NetSuite but the internal approval process in ApprovalMax is still ongoing:


​The Bill will appear in NetSuite with the Pending Approval status as there are still additional approval steps required in ApprovalMax:​


​Once the Bill has passed all required approval steps and the request is closed, its approval status updates in NetSuite as well.


​Example 2

The Bill has successfully gone through both Approval step 1 and Approval step 2 - and the audit trail confirms: “All approvals for the request are now collected and the request is closed.”​


At this stage, the Bill appears in NetSuite with the Approved status — meaning it’s ready for further processing or payment:​


​If the Bill is still showing as Pending Approval in NetSuite, double-check that all assigned Approvers have completed their part of the workflow in ApprovalMax.

Please note: If your Bill is not progressing through the approval workflow as expected, double-check the Approval condition settings in your workflow.


Did this answer your question?