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Why do I still see approved Bills in the Pending Approval list in NetSuite?

ApprovalMax automatically pushes Bills to NetSuite after at least one Approver has approved the request, even if the full approval workflow is not yet complete.

Example 1

You’ll see the Open in NetSuite button even though the Bill has only passed Approval step 1 — meaning it's already been pushed to NetSuite but the internal approval process in ApprovalMax is still ongoing:


​The Bill will appear in NetSuite with the Pending Approval status as there are still additional approval steps required in ApprovalMax:​


​Once the Bill has passed all required approval steps and the request is closed, its approval status updates in NetSuite as well.


​Example 2

The Bill has successfully gone through both Approval step 1 and Approval step 2 - and the audit trail confirms: “All approvals for the request are now collected and the request is closed.”​


At this stage, the Bill appears in NetSuite with the Approved status — meaning it’s ready for further processing or payment:​


​If the Bill is still showing as Pending Approval in NetSuite, double-check that all assigned Approvers have completed their part of the workflow in ApprovalMax.

Please note: If your Bill is not progressing through the approval workflow as expected, double-check the Approval condition settings in your workflow.


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