How can I change the payment method?

How can I change the payment method?

Your payment method needs to be updated if there is a problem with the current one or, for example, if your credit card details have changed.

This is how you change your payment method:
  • In the ApprovalMax product interface, click on Billing & Subscriptions under your initials/logo in the top right-hand corner:



  • Go to the Subscriptions tab:


  • Click on the UPDATE PAYMENT DETAILS button:




  • You’ll have the option to add new credit card details, or change your payment method*:



  • Select your preferred payment method and fill in the mandatory fields (Company name and Tax ID, or mark that you don't have a Tax ID). Then click on the NEW PAYMENT METHOD button:
  • Enter your payment details for the Direct Debit, fill in all required fields and click on Set up Direct Debit:




  • Fill in the required fields and click on Confirm:



    *Depending on the GEO, different payment options are available.
NotesPlease note: Changing the payment method for subscriptions purchased via the Xero App Store differs and is done on the Xero side.
NotesPlease note: Changing billing details for the 2CheckOut payment method triggers an early renewal of your subscription and you’ll be charged the full monthly / annual price at this point. However, you will not lose money because the next billing cycle will be adjusted, factoring in this early renewal.



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