ApprovalMax enables multi-step approval workflows for NetSuite Vendor Return Authorization requests.
This is how it works
A Vendor Return Authorization request is created from a Bill in NetSuite with the Pending Approval status:
ApprovalMax pulls such Vendor Return Authorizations, including all relevant details:
ApprovalMax starts the multi-step approval workflow as predefined for Vendor Return Authorizations in ApprovalMax
The respective managers get notified that their approval is required, and make their decision
When all approvals are in place, the Vendor Return Authorization status in NetSuite is not updated due to technical reasons.
However, you can create a custom field for the ApprovalMax status and use it for tracking:
From time to time, users can track Vendor Return Authorizations with the ApprovalMax status Approved and then manually approve them in NetSuite:
If one of the Approvers rejects a request, the respective Vendor Return Authorization is pushed to NetSuite with the ApprovalMax status Rejected (in the custom field).