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How does the approval of NetSuite Sales Orders work?

Updated over a month ago

ApprovalMax enables multi-step approval workflows for NetSuite Sales Order requests. Sales Orders can be either created directly in ApprovalMax or pulled automatically from NetSuite.

For Sales Orders created directly in ApprovalMax

  • Requesters can create and submit Sales Orders for approval directly in ApprovalMax

  • The form mirrors the layout and fields of the native NetSuite Sales Order form

  • Once submitted, the Sales Order follows the predefined approval workflow in ApprovalMax

  • When all approvals are completed, the Sales Order is automatically synced to NetSuite and marked as Approved

  • If the request is rejected, it remains in ApprovalMax and is not pushed to NetSuite
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For Sales Orders pulled automatically from NetSuite

  • Sales Orders are created in NetSuite in the Pending Approval status

  • ApprovalMax pulls these Sales Orders, including all relevant details

  • ApprovalMax starts the multi-step approval workflow as predefined for Sales Orders in ApprovalMax

  • The respective managers get notified that their approval is required, and make their decision

  • When all approvals are in place, the Sales Order status changes to Approved in NetSuite

  • If one of the Approvers rejects a request, the respective Sales Order is pushed to NetSuite with the status Closed


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