Skip to main content

Does ApprovalMax sync custom fields from QuickBooks Online?

Yes. ApprovalMax syncs up to 3 custom fields from QuickBooks Online for Purchase Orders.


To sync your custom fields:

Create custom fields in QuickBooks Online

  • In QuickBooks Online, navigate to the custom fields settings and add your fields.

  • When creating each field, configure it as follows:

    • Name: Enter a descriptive name for your field

    • Data type: Select "Text and number". Do not use "Drop-down list" as this is not supported in ApprovalMax.

    • Select forms: Enable the field for "Purchase Order". ​

  • Save each field once configured.

Sync the custom fields in ApprovalMax

Once your custom fields are saved in QuickBooks Online, trigger a manual sync in ApprovalMax to pull them through:

  • In ApprovalMax, click on the Sync icon in the top navigation bar.

  • A panel will appear showing your connected Organisations. Find the relevant QuickBooks Online Organisation.

  • Click on Sync next to that Organisation.

After syncing, you can create a new Purchase Order in ApprovalMax with the custom fields available:

​Please note: If your custom fields are not showing up when creating a Purchase Order in ApprovalMax, try creating a Purchase Order in QuickBooks Online with the custom fields filled in, then re-syncing the Organisation in ApprovalMax.

Did this answer your question?