Knowledge Base ApprovalMax ApprovalMax Administration Account management

            Why is my subscription shown as "Locked"?

            If you started an ApprovalMax subscription before 12 August 2018, you might see some subscriptions marked as "Locked" for an upgrade in self-service mode. This is because of technical reasons related to our new Account Management capabilities, which were released on 12 August 2018.

            Please contact us on to get your subscription unlocked.

            Updated: 19 Feb 2019 07:44 PM
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