Will I be charged GST / VAT / Consumption Tax?
ApprovalMax utilizes a 3rd party service for the subscription billing. Our service provider 2Checkout (https://www.2checkout.com/)
is an authorised reseller of ApprovalMax subscriptions. Being the
Merchant of Record, 2Checkout follows all laws and regulations and is
responsible for the collection of sales tax.
collect sales taxes from customers located in a number of US states,
however, tax rates vary depending on the zip code of the billing
According to EU regulations, all customers located
within the European Union are required to pay VAT for intra-community
purchases unless they have a valid VAT ID, in which case they are exempt
from VAT. The VAT rate is charged according to the customer's country
of residence or establishment. When activating an ApprovalMax
subscription, you have to provide your VAT ID to be exempted from the
2Checkout collects sales tax for customers in
Australia, Iceland, India, Japan, New Zealand, Norway, Russia, Serbia,
South Africa, South Korea, Switzerland, Taiwan, and Turkey.
tax exemptions may be available in some countries for business
customers who provide a valid tax number or business number.
Business customers will be exempted from GST when they provide a valid NZBN number during the checkout process.
Australian, New Zealand, Canadian (Quebec only), and Singapore companies that provide a valid VAT/GST ID are tax exempt.
Norwegian companies with valid TAX ID’s are tax exempt.
Serbian companies are charged with 5% for the withholding tax, in addition to the 20% standard tax rate.
GST for Argentina customers
Argentina has made recent changes to its tax laws.
Argentina places the responsibility for applying VAT and other taxes on banks and credit card processors and not on selling merchants. Therefore, 2Checkout will not issue invoices showing tax collected from Argentine shoppers. Instead, the Argentine shoppers' bank will apply an appropriate tax levy on top of 2Checkout charges for merchandise purchased. The bank then remits the tax to the Argentine Tax Authority.
On September 16, 2020, Argentina passed a new tax measure that applies an additional 35% tax on top of existing VAT and other taxes. As such, an item purchased for ARS 100 will ultimately cost the shopper ARS 164.
GST for New Zealand customers
October 2016, New Zealand-based customers are charged an additional 15%
sales tax when buying goods or services from non-New Zealand
businesses. The billing service company, 2Checkout, is required to
collect GST in addition to the ApprovalMax net price. The total cost of
ApprovalMax subscriptions as well as the incurring taxes are displayed
in the shopping cart.
find out more about the GST law change for non-resident businesses
supplying remote services to New Zealand customers, please visit: http://www.ird.govt.nz/industry-guidelines/non-res-bus-gst/online-services/non-res-bus-gst-online-services.html
Australia GST on remote services
Since 1 July 2017, an additional 10% tax is charged for sales to Australia-based customers.
The total cost of ApprovalMax subscriptions and the incurring taxes are displayed in the shopping cart.
Business customers will be exempted from GST when they provide a valid ABN number during the checkout process.
How can I cancel my subscription?
In order to cancel a subscription, please contact firstname.lastname@example.org. Please note: all Organisations under a cancelled subscription will be automatically retired. If you want to cancel a subscription only for some of your Organisations under that ...
How can I start a paid subscription?
If you are using a free ApprovalMax trial and want to continue working with your ApprovalMax Organisation, you need to start a paid subscription. This is how you start a paid subscription: To start a paid subscription, please click on "MANAGE" in the ...
How can I change the payment method?
Your payment method needs to be updated if there is a problem with the current one or, for example, if your credit card details have been changed. This is how you change the payment method: In the ApprovalMax product interface, click on "Billing & ...
How is ApprovalMax licensed?
ApprovalMax is licensed per Organisation for any number of users, requests, and workflows. If you want to use ApprovalMax in connection with your accounting software, please note that each ApprovalMax Organisation corresponds to one particular ...
What happens when the trial ends?
Every trial version expires after 30 days and it will not be possible to create new approval requests, modify workflows, etc. after that. If you add an ApprovalMax Organisation that has been configured in trial mode originally to a paid subscription, ...