Will I be charged if the document data is not recognised?
ApprovalMax will not charge you for data extraction failures resulting from internal errors.
However, you are responsible for ensuring the suitability of documents uploaded to ApprovalMax Capture. Charges will apply if the data extraction fails because the documents are unsuitable (e.g. blank pages).
Related Articles
What Xero data does ApprovalMax modify?
ApprovalMax only modifies data in certain situations (for documents pulled from Xero to ApprovalMax): When all approvals are in place, the document is authorised in Xero. If one of the Approvers rejects a request, some documents are moved to Drafts ...
Synchronisation of related Xero data
ApprovalMax pulls related Xero data such as Contacts/Accounts/Themes etc. every 2 hours. To speed up this process, the Administrator of an Organisation can force the synchronisation manually. To do so, go to either the approval or requester matrix in ...
Will I be charged GST / VAT / Consumption Tax?
How taxes are collected Customers in Argentina Customers in New Zealand Australian GST on remote services VAT in the European Union How taxes are collected ApprovalMax utilises 3rd-party services for the subscription billing: Stripe and 2Checkout ...
How often is data synced with Xero?
Pulling new documents and pushing back approval decisions ApprovalMax pulls new documents every 1 hour during a day. However, due to Xero API limitations, it’s not possible to get them right after they’ve been created. You can initiate manual ...
Data Protection and Data Recovery
Data Protection ApprovalMax processes personal data as both a Data Controller and Data Processor, as defined in the Directive and the General Data Protection Regulation (GDPR). We are a Data Controller with regard to the client information we process ...