Why do Approvers not receive notification emails?
If Approvers don't receive approval notifications, the reason might be that this feature has been switched off in "My profile".
Users can check their profile settings themselves.This is how you switch on notifications:
- Click on your Avatar in the top right-hand corner and select "My profile".
- In My profile, you will find the section about email notifications. You can toggle the status for each notification type by clicking on .
As a result, the button turns green and the respective notifications are switched on.
How to prevent Xero Approvers from editing Bills
If you don't have Approvers who can amend Bills in ApprovalMax and don't want to activate this option either, just do not set the Reviewer matrix. This means: don't add any Approvers of the first step to the Reviewer matrix in the "Bill creation, ...
Mobile apps for Approvers and Requesters
There are two different mobile apps available for Approvers and Requesters, depending on the device used: iPhone Android Mobile apps allow to raise Purchase Orders, Bills and stand-alone requests as well as approving all kinds of requests for ...
Can the second approval step be bypassed if the Approvers are the same ones?
By default, if the Approvers in the second step are the same ones as in the first step, it is still not possible to bypass the second step to save them from having to approve twice. ApprovalMax will follow your workflow even if the responsible ...
How are Approvers notified?
There are two notification types for new approval requests: email notifications, providing the Approve/Reject buttons (you'll need to log into ApprovalMax only once; afterwards, the approval/rejection of Bills will be possible without having to log ...
Why can't I approve from the email notification?
There are several possible reasons why the approval from your email notification does not work: If you click on the Approve button and see a window with the message "Updated", it means that the request was updated after the notification had been ...