Why do Approvers not receive notification emails?
If Approvers don't receive approval notifications, the reason might be that this feature has been switched off in "My profile".
Users can check their profile settings themselves.This is how you switch on notifications:
- Click on your Avatar in the top right-hand corner and select "My profile".
- In My profile, you will find the section about email notifications. You can toggle the status for each notification type by clicking on .
As a result, the button turns green and the respective notifications are switched on. Save changes.