ApprovalMax is getting disconnected from Xero

ApprovalMax is getting disconnected from Xero

Once in a while your Organisation might get disconnected from the Xero file. We're aware of this issue.
This could be due to a variety of reasons, but can usually be resolved by connecting to Xero again. 

In order to connect to Xero again, click on the menu icon  at the top left corner of the screen, go to Approval Workflows or Organisation page and click the “RECONNECT” button.






If you've tried this solution and you're still having difficulties reconnecting to your Xero organisation, please get in touch with Customer Success Team. We're happy to troubleshoot further.
    • Related Articles

    • How can I disconnect Dext from ApprovalMax? (QuickBooks Online)

      To disconnect Dext from ApprovalMax you have to perform the disconnection in both Dext and ApprovalMax. You need to start with Dext though. Otherwise, if you cancel the connection to ApprovalMax first, you may experience failed push attempts in Dext. ...
    • How can I disconnect Dext from ApprovalMax? (Xero)

      To disconnect Dext from ApprovalMax you have to perform the disconnection in both Dext and ApprovalMax. You need to start with Dext though. Otherwise, if you cancel the connection to ApprovalMax first, you may experience failed push attempts in Dext. ...
    • Why are Bills not getting pulled from Xero to ApprovalMax?

      If you have created a Bill in Xero and it doesn't show in ApprovalMax after 30 minutes, please follow these steps: Check if the respective workflow is active. Check that all Bills in Xero have actually been submitted for approval. Click on the update ...
    • What Xero data does ApprovalMax modify?

      ApprovalMax works with Xero data in two modes: In write mode (with Purchase Orders created in ApprovalMax and pushed to Xero as well as with Bills in the first approval step - if the feature Bill review and approval is set up) In read-only mode (with ...
    • How can I connect ApprovalMax to Xero?

      This is how you connect ApprovalMax to Xero: In your ApprovalMax Organisation, open the Approval workflows. Click on the button "Connect" next to Approval workflows for Xero. Authorise ApprovalMax in Xero. Select the Xero organisation you want to ...