When does an Organisation's Administrator get notified?
There are some cases where an Organisation's Administrator gets notified, irrespective of the notification settings under “My profile”:
- Rejection according to a safety catch
An Organisation's Administrator will be notified if a request is auto-approved or
auto-rejected according to safety catch settings, i.e., there was no Approver
added during the approval workflow setup provided that instant notifications are turned on in "My profile" settings.
- Disconnection of an Organisation
Unfortunately, disconnections do occur from time to time. If an ApprovalMax
Organisation gets disconnected from the accounting Organisation, Administrators are
notified and need to reconnect.
detection – bypassing the approval workflow
Administrators are notified about fraud activities if the checkbox "Notify
the Organisation's Administrators about documents that bypassed the ApprovalMax
workflow" has been activated in the Bill workflow settings:
with the lock date
Administrators are also notified if a request cannot be processed due to the
- Summary of issues for Administrators
In case there is any issue regarding an Organisation, the
Administrator will be notified with the daily summary.