What is the maximum file size and how many files can be attached to a comment?

What is the maximum file size and how many files can be attached to a comment?

Here are the basic rules for attaching documents in the comment section of a request:

  • File extensions: any - except .exe, .com, .iso, .dex, .crx, .dmg, .ps1, .msi, .cmd, .bat

  • Max. file size: 10 MB

  • Max. number of files: 10

 Please note:

  • All files will be checked by antivirus software

  • All unsupported symbols will be automatically changed to supported symbols

 You can find more information about email attachments in ApprovalMax here.



    • Related Articles

    • Attaching files to Xero Bills created directly in ApprovalMax

      During the creation of Xero Bills in ApprovalMax, you can attach files. However, some technical limitations do apply: ·         File extensions:  .jpg, .gif, .png, .bmp, .tiff, .pdf, .doc, .docx, .xls, .xlsx, .ppt, .pptx, .odf, .csv, .txt, .rtf, ...
    • Restrictions for file upload

      There are some restrictions in place for adding attachments to comments.  Here are the basic rules for attaching documents in the comment section of a request: ·         File extensions: any - except .exe, .com, .iso, .dex, .crx, .dmg, .ps1, .msi, ...
    • Can I reconnect my Xero Organisation to a new ApprovalMax Organisation?

      If your Xero Organisation was previously connected to an ApprovalMax Organisation, and you now want to reconnect the Xero file to a newly created ApprovalMax Organisation, you need to: Disconnect the initially connected ApprovalMax Organisation from ...
    • Why are audit reports sometimes not attached to the Xero document?

      Xero does limit the amount of attached files — there can be no more than 10. If a Bill or Purchase Order that was created in Xero already has the allowed 10 attachments, ApprovalMax cannot add the audit report because this would exceed the stipulated ...
    • Are files attached to a Purchase Order sent to the supplier?

      A PDF file containing only the Purchase Order itself will be emailed to the supplier after its final approval. If you attach any files to the Purchase Order, they will not be sent. However, when you select that your Purchase Order should be sent ...