What is the "Fraud detection — bypassing the approval workflow" feature? (Dear)
ApprovalMax allows the proper tracking of documents that were created and then approved directly in Dear, without going through the appropriate approval workflow in ApprovalMax. Administrators of an Organisation are notified about such activities, as they could potentially be a sign of fraud.
To enable this feature, go to the Approval Workflows page, open the respective workflow and click on the gear icon
to open its settings. Scroll down to Fraud Detection — Bypassing The Approval Workflow.To make sure that Administrators get notified, activate "Pull this document to ApprovalMax", enter a start date and tick the checkbox Notify The Organisation's Administrators About Documents That Bypassed The ApprovalMax Workflow:
This is how it works:
An accountant creates and approves a document directly in Dear.
During the next synchronisation between Dear and ApprovalMax, this document will be pulled to ApprovalMax and marked as Approved. There will also be a comment saying that this request has been approved directly in Dear without going through the predefined workflow in ApprovalMax.
The Organisation's Administrators will be notified of this activity by email.
Please note: if the document is not pulled to ApprovalMax, no notification will be generated.
Important note: turning on this feature proves useful for companies seeking to ensure that all financial documents are routed through ApprovalMax for managerial approval. However, if a company has finance documents created and approved directly in Dear as part of their normal process (e.g. created in an order management software), turning on this feature may cause the Administrators being flooded with notification emails and lots of finance documents sent for approval to ApprovalMax unnecessarily.