Troubleshooting: I can't select a Standard plan subscription

Troubleshooting: the Standard plan can't be selected when trying to start a paid subscription

The reason why you can't select a Standard/Advanced plan during a purchase (while the Premium plan is available) is that your Organisation is not connected to the accounting system (Xero or QuickBooks Online).

To establish a connection between your ApprovalMax Organisation and an accounting system, follow the steps below:
  1. In the main menu, select your Organisation from the drop-down list
  2. Navigate to Workflow and settings
  3. Open the Organisation Settings tab
  4. Look for the appropriate accounting system and the CONNECT button next to it
  5. Click on CONNECT to initiate the connection process

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