Troubleshooting the connection between Dext and ApprovalMax

Troubleshooting the connection between Dext and ApprovalMax

In case you experience the connection between Dext and ApprovalMax not working as expected, the information in this article can be helpful for you.

You don't receive documents from Dext:
  1. In ApprovalMax your trial organisation has expired
  2. In ApprovalMax the subscription for your organisation is inactive
  3. In ApprovalMax the "Bill Review and Approval workflow" is disabled or not configured at all
  4. In ApprovalMax the Dext service has been disconnected
  5. In Dext the integration with ApprovalMax has been disabled
  6. In ApprovalMax Requester is not set up in "Receive from Dext Prepare" step
  7. You are integrated directly with QuickBooks Online but not with ApprovalMax for QuickBooks Online.