Troubleshooting the connection between Dext and ApprovalMax (Xero)

Troubleshooting the connection between Dext and ApprovalMax (Xero)

In case you experience the connection between Dext and ApprovalMax not working as expected, the information in this article can be helpful for you.

You don't receive documents from Dext

  1. In ApprovalMax, your trial organisation has expired
  2. In ApprovalMax, the subscription for your organisation is inactive
  3. In ApprovalMax the "Bill Review and Approval workflow" is disabled or not configured at all
  4. In ApprovalMax Requester is not set up in the "Pulling from Xero" section of the Bill Creation, Review and Approval workflow
  5. In ApprovalMax Requester is not set up in the "Receive from Dext Prepare" step
  6. In ApprovalMax, the Dext service has been disconnected
  7. In Dext, the integration with ApprovalMax has been disabled
  8. In Dext, the integration is established with Xero Organisation, not with ApprovalMax for Xero