Troubleshooting: "NO VAT" in ApprovalMax when publishing invoices from Dext using the "extracted" VAT amount

When you publish invoices from Dext with the "extracted" VAT amount option, these invoices sometimes appear in ApprovalMax as having "NO VAT" associated with them. This issue typically occurs when the default tax rate in the Xero settings for the account code has been set to "No VAT."

To resolve this issue, you can overwrite the default settings in Xero by specifying the default tax for Costs directly in Dext on the Integration page. By doing this, you can ensure that the correct default tax settings from Dext will be applied when choosing the "extracted" VAT amount option on the Dext side.

By adjusting the default tax settings in Dext, invoices published from Dext to ApprovalMax will accurately reflect the intended tax treatment based on the extracted VAT amount.

• Related Articles

• Troubleshooting the connection between Dext and ApprovalMax (Xero)

  In case you experience the connection between Dext and ApprovalMax not working as expected, the information in this article can be helpful for you. You don't receive documents from Dext In ApprovalMax, your trial organisation has expired In ...

• Why don’t I see my Xero Contact in Dext?

  The reason why a Contact created in Xero and synced to ApprovalMax is not visible in Dext is that Dext syncs only Suppliers from ApprovalMax (via the Dext-ApprovalMax-Xero integration). Contacts in Xero are only recognised as a Supplier when a Bill ...

• How can I establish a connection between Dext, ApprovalMax and Xero?

  Integrating Dext with your ApprovalMax Bill workflow enables Dext to push cost items directly to ApprovalMax. ApprovalMax will then run the predefined Bill approval workflow for such Bills and, after their final approval, push them to Xero in the ...

• How can I approve Xero Bills pulled from Dext?

  It’s just as easy to set up approval workflows for Bills pulled from Dext or another OCR solution. Once invoices have been pushed from Dext to Xero, they can be approved in ApprovalMax. You can implement multi-step approval workflows based on ...

• Troubleshooting the connection between Dext and ApprovalMax

  In case you experience the connection between Dext and ApprovalMax not working as expected, the information in this article can be helpful for you. You don't receive documents from Dext: In ApprovalMax your trial organisation has expired In ...