Troubleshooting: Error during enabling 2FA using the Microsoft Authenticator app
When you encounter an issue while setting up a new access to 2FA using the same email address, the error can occur:
that this is a bug on Microsoft's end, as explained in this source.
To overcome this issue, a workaround is available. Instead of using the QR code for installation, please follow these steps:1. Manually copy the code that is displayed on your screen and click on "Next". You will see an option that says "OR, ENTER THE KEY MANUALLY."
2. Click on "OR, ENTER THE KEY MANUALLY" to proceed.3. Next, insert the code you copied into the Microsoft Authenticator app manually. This will initiate the installation process for MFA (Multi-Factor Authentication).By following these steps, you should be able to install and set up MFA without encountering the error associated with using the QR code.
Single Sign-On (SSO): how to use your Microsoft account for logging in to ApprovalMax
Are you tired of tracking new logins and passwords? You can use your Microsoft account as a Single-Sign-On with ApprovalMax. This way you only need to remember your Microsoft credentials. When you log in to ApprovalMax under ...
Troubleshooting: Construction Industry Scheme
If you don't see the CIS system accounts in ApprovalMax, it indicates that the Organisation is not CIS-enabled. To use CIS transactions, the Organisation needs to have CIS enabled in Xero. Contacts cannot be enabled for CIS through ApprovalMax. This ...
Business validation errors: reasons for why a request gets rejected (QuickBooks Online)
Occasionally, it is possible that a request gets rejected by QuickBooks Online after its final approval in ApprovalMax. Below are some of the most common error codes and the corresponding solutions: Error Explanation Troubleshoot steps Select an ...
How does 2FA work on mobile devices?
2FA is mandatory only for Xero users as per Xero restrictions, while Pin/Face ID is mandatory for all users. If you have enabled both Pin/Face ID and 2FA, you'll have to use both for authentication when you log into the system. You won't have to ...
Xero App Store purchase
As one of the purchasing options, ApprovalMax offers billing through the Xero App Store. This means: referral customers, i.e. those who signed up via Xero SSU on the Xero Marketplace (https://apps.xero.com/uk/app/approvalmax) and whose billing ...