Restrictions for file upload

Restrictions for file upload

During the creation of requests in ApprovalMax, you can attach files to a request or in comment section. However, some technical limitations do apply.
Below are supported file extensions, size and number of files that can be attached:

Here are the basic rules for attaching documents in the comment section of a request:

  1. File extensions:  .bmp, .numbers, .rtf, .csv, .odf, .rtf, .text, .doc, .ods, .tif,  .docx,  .odt, .tiff, .eml, .pages, .txt, .gif, .pdf, .xls, .jpeg, .jpg, .png, .xlsx, .ppt, .zip, .keynote, .pptx, .7z, .msg, .rar
  2. Max. file size: 10 MB
  3. Max. number of files: 10


Restrictions regarding attachments for QuickBooks Online Bills, Expenses and Purchase Orders:

  1. File extensions:  .pdf, .jpeg, .jpg, .png, .doc, .docx, .xlsx, .xls, .csv, .tiff, .gif, .xml, .eps, ai, .ods, .rtf, .txt
  2. Max. file size: 25 MB
  3. Max. number of files: 10

 
Restrictions regarding attachments for Xero Bills and Purchase Orders:

  1. File extensions: .jpg, .gif, .png, .bmp, .tiff, .pdf, .doc, .docx, .xls, .xlsx, .ppt, .pptx, .odf, .csv, .txt, .rtf, .eml, .msg, .ods, .odt, .keynote, .key, .pages-tef, .pages, .numbers-tef, .numbers, .zip, .rar, .zipx, .xzip, .7z
  2. Max. file size: 3 MB
  3. Max. number of files: 9

Restrictions regarding attachments for NetSuite Bills and Purchase Orders:

  1. File extensions: any - except .exe, .com, .iso, .dex, .crx, .dmg, .ps1, .msi, .cmd, .bat
  2. Max. file size: 10 MB
  3. Max. number of files: 100

 

Restrictions regarding attachments for stand-alone requests:

  1. File extensions: any - except .exe, .com, .iso, .dex, .crx, .dmg, .ps1, .msi, .cmd, .bat
  2. Max. file size: 25 MB
  3. Max. number of files: 20



Please note:

  1. All files will be checked by antivirus software
  2. All unsupported symbols will be automatically changed to supported symbols


For questions related to information security, please refer to our Security Portal.

    • Related Articles

    • Attaching files to Xero Bills created directly in ApprovalMax

      During the creation of Xero Bills in ApprovalMax, you can attach files. However, some technical limitations do apply. Below are supported file extensions, size and number of files that can be attached: File extensions — '.jpg', .jpeg', '.gif', ...

    • Attaching files to Xero Purchase Orders

      During the creation of Xero Purchase Order, you can attach files. However, some technical limitations do apply. Below are supported file extensions, size and number of files that can be attached: File extensions — '.jpg', .jpeg', '.gif', '.png', ...

    • Bill-to-PO Matching: What is Bill-to-PO Matching?

      ApprovalMax enables Approvers to manually match incoming Bills to the initial Purchase Orders before making their approval decision. This allows for much more control and accuracy at this stage of the approval process. Approvals can be restricted to ...

    • Bill-to-PO Matching: Up to which point in the workflow can Bill-to-PO Matching be done?

      The Bill-to-PO Matching can be done up to the point where: The Bill is approved* The Purchase Order** is marked as "Billed"* Only an Organisation's Administrator has the authority to match/edit a matching when the Bill has been approved. ** Only ...

    • Attaching files to stand-alone requests in ApprovalMax

      During the creation of stand-alone requests in ApprovalMax, you can attach files. However, some technical limitations do apply. Below are supported file extensions, size and number of files that can be attached: · File extensions: any - except .exe, ...