Managers are not receiving email notifications about Bills pending their approval (NetSuite)
In order to receive such notifications, three conditions must be met:
- Only managers that are taking part in the approval of a particular request are notified about it by the system.
- In their profile, managers must have turned on the notifications.
- There are no limitations IT-wise such as emails from @approvalmax.com being blocked or marked as read immediately.
How does the approval of NetSuite Bills work?
ApprovalMax enables multi-step approval workflows for NetSuite Bills. This is how it works: Bills are created in NetSuite in the Pending Approval status. ApprovalMax pulls these Bills including all relevant details and starts the multi-step approval ...
How to pull Bills from NetSuite
It is possible to configure ApprovalMax in a way that it pulls all Bills in the Pending Approval status from NetSuite and starts the respective approval workflow for them. In order to do so, go to the Bill Approval workflow, click on the Add ...
Managers are not receiving email notifications about Bills/Purchase Orders pending their approval
In order to receive such notifications, three conditions must be met: Only managers that are taking part in the approval of a particular request are notified about it by the system. In their profile, managers must have turned on the notifications. ...
How do I set up the "Pull from Oracle NetSuite" step for Bills?
All Bills in NetSuite with the status Pending Approval will be picked up by ApprovalMax and put through the designated approval process. Unfortunately, ApprovalMax does not know the details of who has created which Bill in NetSuite because all Bills ...
Why do I still see approved Bills in the Pending Approval list in NetSuite?
ApprovalMax pushes only fully authorised Invoices (i.e., all assigned Approvers have approved) to NetSuite. Once an Invoice has been fully approved, it has the "Approved" watermark and the approval audit report attached. You'll be able to open it in ...