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Security - most frequently asked questions
Below, you'll find the answers to the most frequently asked security-related questions: ApprovalMax is GDPR compliant ApprovalMax supports Xero SSO, QuickBooks Online SSO, Google SSO, Microsoft SSO ApprovalMax supports Xero OAuth 2.0 ApprovalMax ...
Why can't I log into ApprovalMax?
There are several possible reasons for issues with logging into ApprovalMax: First of all, check that you're using an up-to-date version of a supported browser . If you still can't log in, clear the browser cache and delete the cookies. If the above ...
How can I log in with my alternative method if I lost access to the Authenticator?
If you've lost access to your Authenticator, you can use the alternative 2FA option for verification: either the code sent to your alternative email address, or the backup codes generated during the initial 2FA setup process. This is how it works: ...
Release 2021-04-25
NEW "Log me out after 15 minutes of inactivity" setting is introduced New security setting if enabled logs out user every 15 minutes. Setting is enabled in the User Profile Security section. NEW Line item reports for QuickBooks Online are introduced ...
Release 2016-10-05
Fixed the issue of Requesters not being notified about the rejection of their Purchase Order Fixed the issue of all decision dates in the audit report being identical for different Approvers Fixed the issue of missing push notifications about the ...