Does the uploaded information get backed up? Are there clear procedures in place in case we need to obtain a backup?

Does the uploaded information get backed up? Are there clear procedures in place in case we need to obtain a backup?

All information you upload in our app is stored in a database in a secure data centre of Microsoft Azure in Ireland (EU), with a backup site in the Netherlands (EU). 

ApprovalMax utilises the built-in Microsoft Azure backup service and performs two types of backups:
  1.  Full backups of all customer data are done daily
  2.  Incremental backups are done every 10 minutes
Backups are stored using the built-in Microsoft Azure data storage.

The recovery of customer data is done using the built-in Microsoft Azure capabilities. In a disaster event, backed up data will be made available to users within 6-12 business hours.

For questions related to information security, please refer to our Security Portal.

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