Is it possible to change the email address of a user?

Is it possible to change the email address of a user?

There is no direct way to change the email address of a user who was invited to ApprovalMax as the email address is tied to the user identity.

However, the Administrator can use one of the following workarounds:

Solution 1:

·         The Administrator creates and invites the person as a new user with a different email address.
·         Once this person has accepted the new invitation, the Administrator removes the previous record of this user.

Please note: the user won't see any old requests.

Solution 2: 
·        The user leaves his old email address in his ApprovalMax profile and sets up a redirection rule to his new email address in the settings of his email service.

Please note: the user will have to use his old email address to log into ApprovalMax.

    • Related Articles

    • Is it possible to change the email address of a user?

      There is no direct way to change the email address of a user who was invited to ApprovalMax as the email address is tied to the user identity. However, the Administrator can use one of the following workarounds: Solution 1: ·         The ...
    • How can I change the email address to which the daily summaries are sent?

      Daily summary emails stating all pending approval documents are sent to the Requesters. Approvers receive their own notifications about open requests – if they have activated the option of daily notifications in the "My profile" section.  If you ...
    • Is it possible to change the email address of a user?

      There is no direct way to change the email address of a user who was invited to ApprovalMax as the email address is tied to the user identity. ​ However, the Administrator can use one of the following workarounds: Solution 1: The Administrator ...
    • How to invite a user to "Practice staff"

      Adding users to a business account is similar to adding users to the product but only available to account owners and account managers. By default, users are added with the member role. This is how you add users to "Practice staff" in ApprovalMax: Go ...
    • How can I change the currency in QuickBooks Online Purchase Orders?

      Provided that your Intuit account features multi-currency support and you managed "Currencies" in the advanced settings of your QuickBooks Online Organisation, you can specify a different currency (other than your home currency) for a Supplier: ...