Is it possible to change the email address of a user?

Is it possible to change the email address of a user?

There is no direct way to change the email address of a user who was invited to ApprovalMax as the email address is tied to the user identity.


However, the Administrator can use one of the following workarounds:

Solution 1:

  1. The Administrator creates a new user and invites this person with a different email address.
  2. Once this person has accepted the new invitation, the Administrator removes this user's previous record.

Please note: the user won't see any old requests.
Solution 2: 
  1. The user leaves the old email address in their ApprovalMax profile and, in the settings of their email client, sets up a redirection rule to their new email address.
Please note: the user will have to use their old email address to log into ApprovalMax.


 



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