How can I increase the allowance of an add-on package?

When we talk about increasing an add-on, we refer to modifying an add-on package to a higher allowance.

This is how you increase your add-on package

1. Go to the Subscriptions tab in Billing & Subscriptions:
   
   
   
2. On the Subscriptions page, click on the UPGRADE PACKAGE button:
   
   
3. Select the preferred number of documents for add-ons:
   
   
   
4. To proceed with the upgrade, click on NEXT:
   
   
5. On the following screen you'll see a timeline with current and future payments for the subscriptions/add-ons purchased:
   
   When you upgrade an add-on, you'll be billed on the next add-on billing date. 
   To return to the previous page and apply changes to your subscription/add-on, click on the CHANGE button.
   To confirm your preferences, click on APPLY CHANGES.

Please note:

1. Add-ons are billed monthly, even if your main subscription is billed annually. 
   
2. Downgrading or cancelling an add-on is not possible within the same purchase or upgrade period, but you can make changes in subsequent billing periods.
3. Any overruns will be added to your package price and billed at the start of the next billing cycle.
4. Unused limits don't roll over to the next month.
   

• Related Articles

• How can I add an Organisation to a subscription?

  You can add an Organisation to a subscription during the subscription purchase. If you already have a subscription with a space for the new Organisation, just add it to this plan: In the ApprovalMax product interface, click on Billing & Subscriptions ...

• How to downgrade/cancel an add-on

  Overview How to Downgrade an Add-On How to Cancel an Add-On Overview When we talk about downgrading an add-on, we refer to modifying an add-on package to a lower allowance. On the same screen, the Account Owner can also cancel a purchased add-on. How ...

• Can I bulk add users?

  Adding a large number of users in a single step is indeed possible in ApprovalMax. Here's a detailed description of how you can achieve this: How can I add users in ApprovalMax?

• How can I add users in ApprovalMax?

  This is how you add users in ApprovalMax: Go to the main menu, select your Organisation and open the Users page under Workflows and settings. Click on the +ADD NEW USERS button and type in the user’s email address. You can enter multiple email ...

• How to add a delivery address in Purchase Orders

  Delivery addresses are taken from the Xero Organisation's settings, or can be created from Xero Purchase Orders and synced to ApprovalMax. Here is how to create an additional delivery address: Open the Xero Purchase Order creation form and click on ...