How can I change a billing address?
Billing details don’t have to be the same as the account owner’s
details, and can be different for each ApprovalMax subscription.
how you change a billing address:
Note: change of billing details for the subscriptions purchased in Xero app store differs and is done on Xero side.
- Fill in the details and click on "Save".
Please keep in mind that the new billing address will only be applied to future invoices, not to previous ones.
How can I transfer my subscription?
Account Owners can initiate a subscription transfer to any user (irrespective of that user holding an account or not). A subscription transfer also transfers all Organisations under that subscription. Please note: a transfer cannot be done from a ...
How can I change the payment method?
Your payment method needs to be updated if there is a problem with the current one or, for example, if your credit card details have been changed. This is how you change the payment method: In the ApprovalMax product interface, click on "Billing & ...
How to downgrade/cancel a subscription
By downgrading a subscription we mean changing the subscription plan to a lower one, or reducing the number of allowed Organisations under a particular subscription. Besides, from the same screen, you have the option to cancel your subscription or ...
How can I start a paid subscription?
If you are using a free ApprovalMax trial and want to continue working with your ApprovalMax Organisation, you need to start a paid subscription. This is how you start a paid subscription: To start a paid subscription, please click on "MANAGE" in the ...
Will I be charged GST / VAT / Consumption Tax?
ApprovalMax utilizes a 3rd party services for the subscription billing. Our service providers are Stripe and 2Checkout (https://www.2checkout.com/). For customers in EU, AU, NZ regions ApprovalMax Germany will be handling tax for the purchases. For ...