How can I change a billing address?
Billing details don’t have to be the same as the account owner’s
details, and can be different for each ApprovalMax subscription.
Please keep in mind that the new billing address will only be applied to future invoices, not to previous ones.
How can I change the payment method?
Your payment method needs to be updated if there is a problem with the current one or, for example, if your credit card details have been changed. This is how you change the payment method: In the ApprovalMax product interface, click on "Billing & ...
How can I start a paid subscription?
If you are using a free ApprovalMax trial and want to continue working with your ApprovalMax Organisation, you need to start a paid subscription. This is how you start a paid subscription: To start a paid subscription, please click on "MANAGE" in the ...
Will I be charged GST / VAT / Consumption Tax?
ApprovalMax utilizes a 3rd party services for the subscription billing. Our service providers are Stripe and 2Checkout (https://www.2checkout.com/). For customers in EU, AU, NZ regions ApprovalMax Germany will be handling tax for the purchases. For ...
Can I pay yearly/monthly?
You can pay for your ApprovalMax subscription either annually or monthly. Paying annually saves 17% compared to 12 monthly payments. Just make sure to select the "Annual" billing cycle when buying a new subscription and the discount will be applied ...
How can I transfer an Organisation to another subscription?
Organisations can be moved between subscriptions as long as the subscriptions are compatible. This means, for example, that an Organisation with stand-alone workflows can only be transferred to a subscription under a Premium plan but not to a ...