How often is data synced with Xero?

How often is data synced with Xero?

Pulling new documents and pushing back approval decisions

ApprovalMax pulls new Bills/Invoices/Purchase Orders every 1 hour during a day. However, due to Xero API limitations, it’s not possible to get them right after they’ve been created.
You can initiate manual synchronisation though by clicking on the Refresh requests list icon you'll find in the top right-hand corner in any list of requests. This opens a small pop-up window, which allows you to initiate the data synchronisation for all your Xero Organisations and displays information about the last synchronisation for each data type. 

Once a Bill/Invoice/Purchase Order has been approved in ApprovalMax, its status in Xero changes to Authorised immediately. If a Bill/Invoice/Purchase Order has been rejected in ApprovalMax, its status in Xero changes to Draft immediately.
ApprovalMax pulls related Xero data every 2 hours.

To speed up this process, the Administrator of an Organisation can force the synchronisation manually. To do so, go to either the approval or requester matrix in any workflow of your Organisation. Alternatively, open Organisation name > Organisation, click on the icon and then on "Sync now" next to Contacts, for example.

You can also force the synchronisation of other data, such as Tracking categories, Accounts, Themes, etc. by clicking on "Sync now" in the respective line.

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