How long is the grace period?

If you encounter difficulties with a payment, there is a two-week grace period after the due date during which you can settle your ApprovalMax invoice without any negative impact on your subscription.

Account owner and Billing contact get notified about start of the grace period.

However, if no payment is received by the end of this grace period, your subscription will expire. This will result in all Organisations under the expired subscription being retired and available in read-only mode.

When the subscription is about to be expired, additionally Admins of the Organisations under this subscription get notified.

Please note: if billing is done through 2CheckOut, you will need to buy a new subscription once yours has expired.

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