How long is the grace period?

If you encounter difficulties with a payment, there is a two-week grace period after the due date during which you can settle your ApprovalMax invoice without any negative impact on your subscription.

Account owner and Billing contact get notified about the start of a grace period.

However, if no payment is received by the end of this grace period, your subscription will expire. This will result in all Organisations under the expired subscription being retired and available in read-only mode.

When the subscription is about to be expired, additionally Admins of the Organisations under this subscription get notified.

Please note: if billing is done through 2CheckOut, you will need to buy a new subscription once yours has expired.

• Related Articles

• How can I edit a Scheduled Airwallex Payment?

  Payers can modify a Scheduled Airwallex Payment if it has not yet been sent for processing. This is how it works: In the Scheduled Payment, click on EDIT: Select a new payment date and time, and click on SAVE: The available period for scheduling a ...

• What the requirements are for using the Xero Batch Payment approval process

  The Xero subscription is active and has not expired The ApprovalMax Organisation is either: An ApprovalMax trial Organisation connected to Xero (during a 14-day free trial period) On the ApprovalMax Standard plan + Advanced Features trial (during the ...

• Up to which point can an Airwallex Batch Payment request be cancelled?

  An Airwallex Batch Payment request that has been approved and is waiting to be sent for payment in Airwallex can be cancelled by its Requester or by an Administrator: However, once the payment status changes to Processing (which means that the ...

• Where can I find Batch Payments that are Pending Payment?

  This is where you'll find batches that are Pending Payment: • Ready to Pay section: This section at the top left of the screen is accessible to Payers only and displays pending payments. • Batch Payments tab: Check the Awaiting Payment and Processing ...

• How can I schedule an Airwallex Payment?

  Payers in the Airwallex Batch Payment workflow can schedule Batch Payments that are Awaiting Payment but need to confirm with a 2FA code. This is how it works: Open an Airwallex Batch Payment with the Awaiting Payment status. Click on PAY WITH ...