How can I set a "Does not match" condition in the approval matrix? (Stand-alone)

How can I set a "Does not match" condition in the approval matrix? (Stand-alone)

The approval matrix allows the definition of rules that determine which Approvers will be selected for each particular request. Conditions are set based on the Requester/values for created custom fields.

Although positive rules are set by default, there is a way to add not only positive but also negative rules.

This is how you add a negative rule:
  • In the main menu select your Organisation. Then, open Approval Workflows under Workflows And Settings:

  • Find the respective workflow and open its approval matrix :


  • Click on the   button next to the field you want to set up.
  • In the drop-down menu, select "Does not match":


  • Save your changes by clicking on DONE and update the workflow.





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