How can I set a "Does not match" condition in the approval matrix? (Stand-alone)

How can I set a "Does not match" condition in the approval matrix? (Stand-alone)

The approval matrix allows the definition of rules that determine which Approvers will be selected for each particular request. Conditions are set based on the requester/ values for created custom fields.

Although positive rules are set by default, there is a way to add not only positive but also negative rules.

This is how you add a negative rule:
  • Go to the main menu  in the upper left-hand corner and select your Organisation. Then, open the "Approval workflows" page under "Workflows and settings" section:

  • Choose the workflow and open approval matrix 

  • Click on the   button next to the field you want to set up.
  • In the drop-down menu, select "Does not match".


  • Save your changes by clicking on "Done".





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