How can I set a "Does not match" condition in the approval matrix? (Stand-alone)
The
approval matrix allows the definition of rules that determine which
Approvers will be selected for each particular request. Conditions are set based on the requester/ values for created custom fields.
Although positive rules are set by default, there is a way to add not only positive but also negative rules.
This is how you add a negative rule:
- Go to the main menu
in the upper left-hand corner and select your Organisation. Then, open the "Approval workflows" page under "Workflows and settings" section:

- Choose the workflow and open approval matrix


- Click on the
button next to the field you want to set up.
- In the drop-down menu, select "Does not match".

- Save your changes by clicking on "Done".
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