How can I enable/disable 2FA?

How can I enable/disable 2FA?

ApprovalMax supports 2FA with time-based one-time passwords. ApprovalMax Administrators can enforce users to enable it, for Australian and Xero-connected Organisations it is mandatory.

For login/password authorisation, there are three options:
  1. Verification code generated by an Authenticator application
  2. Confirmation code sent to an alternative email address
  3. Using a generated backup code

Suitable Authenticator applications are:

Google Authenticator (Android, iOS)
Duo Mobile (Android, iOS)
Microsoft Authenticator (Android, iOS)
FreeOTP (Android, iOS)
Authy (Android, iOS)
Authenticator or Windows Authenticator
Enable 2FA
  1. In My Profile under your avatar, open the Security section and click on ENABLE next to Two-factor authentication:


  2. Enter the shared secret generated by ApprovalMax in the Authenticator application:

  1.   Enter the code from the Authenticator app in ApprovalMax and click on NEXT:

  1.  Set up the alternative 2FA option:


    1. Either generate backup codes:
                   
      NotesPlease note: When entering a backup code, type it in without spaces (eight numbers in a row).
                     
    2. Or, set up an alternative email address:

          

  2. Click on DONE to activate 2FA:
Watch this video for additional guidance on how to enable 2FA in ApprovalMax:



Please note: Having a password in place is a requirement for the 2FA setup. If you don't have one because you log in via SSO:
  1. Log out
  2. Set up a password (using the reset password link)
  3. Log in with this password
  4. Enable 2FA
Disable 2FA
  1. In My Profile under your avatar, open the Security section and click on DISABLE next to Two-factor authentication:


  2. Confirm this with an authentication code / confirmation code / backup code:
    1. Enter the code from the Authenticator app:
    2. Or, use another authentication method:

                  
  3. The two-factor authentication has now been disabled:
     
Watch this video for additional guidance on how to disable 2FA in ApprovalMax:
 Here is how you can reset your 2FA.

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