How can I enable/disable 2FA?

How can I enable/disable 2FA?

ApprovalMax supports 2FA via TOTP standard.
The solution is optional for all users, except Australian.

Two-factor authentication can be enabled/disabled by users themselves. In case of login/password authorisation, ApprovalMax provides two methods of login authentication:

  1. Verification code generated by an authenticator application
  2. Confirmation code sent to an alternative email 

How to enable 2FA 

Users can enable 2FA in "My profile" section under the Avatar:

To enable two-factor authorisation, click on the   button.


During the configuration, the user should enter the shared secret generated by ApprovalMax in the authenticator application and after generation of authentication code enter it into ApprovalMax


Authenticator applications can be: Google Authenticator ( Android iOS ), Duo Mobile ( Android iOS ), Microsoft Authenticator ( Android iOS ), FreeOTP ( Android iOS ), Authy ( Android iOS Windows macOS Chrome ),  Windows Authenticator


Then provide an alternative email address and confirm it:




In the end, click on the "Done" button:


As the result, 2FA is enabled.
Please note: the password is obligatory if you are setting up 2FA. I.e. you can not set up two-factor authorisation if you don't have a password and use SSO to log in.  In this case, you will need to:
  1. Log out
  2. Set up a password (using reseting password link)
  3. Log in with a password
  4. Enable 2FA

How to disable 2FA

Users can disable 2FA in "My profile" section under the Avatar by clicking on the  button.


Disabling of 2FA should be confirmed by authentication/confirmation code.
Enter code from the Authenticator app: 

Or use a code sent to your alternative email by clicking on "Use another authentication method":






As the result, 2FA will be disabled:

You can also have a look at our video on how to manage two-factor authentication in ApprovalMax

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