How can I enable/disable 2FA?

How can I enable/disable 2FA?

ApprovalMax supports 2FA via the TOTP standard.
The solution is optional for all users, except Australian and Xero-connected Organisations.

Two-factor authentication can be enabled/disabled by the users themselves. In case of login/password authorisation, ApprovalMax provides three methods for login authentication:
  1. Verification code generated by an Authenticator application
  2. Confirmation code sent to an alternative email address
  3. Using a generated backup code
ApprovalMax Administrators can enforce users to use 2FA.

How to enable 2FA 
Users can enable 2FA in "My profile" under their Avatar:

To enable two-factor authorisation, click on the   button:

During the configuration, the user enters the shared secret generated by ApprovalMax in the Authenticator application. Once an authentication code has been generated, the user enters that code in ApprovalMax:


Authenticator applications can be:

Google Authenticator ( Android iOS), Duo Mobile ( Android iOS), Microsoft Authenticator ( Android iOS), FreeOTP ( Android iOS), Authy ( Android iOS Windows macOS),  Windows Authenticator.

Then, set up the alternative 2FA option:

  1. Generate backup codes:

  2. Or, set up an alternative email address:

    Finally, click on DONE:

Two-factor authentication is now enabled.
Please note: having a password is obligatory for setting up 2FA. This means you cannot set up two-factor authorisation if you don't have a password and use SSO to log in instead.  In this case, you would need to:
  1. Log out
  2. Set up a password (using the reset password link)
  3. Log in with a password
  4. Enable 2FA

How to disable 2FA

Users can disable 2FA in My Profile under their Avatar by clicking on the  button:

Disabling 2FA needs to be confirmed by an authentication code / confirmation code / backup code.

Enter the code from the Authenticator app:

Or, use another authentication method:

Two-factor authentication has now been disabled:


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