How can I enable/disable 2FA?
ApprovalMax supports 2FA via the TOTP standard.
The solution is optional for all users, except Australian and Xero-connected Organisations.
Two-factor authentication can be enabled/disabled by the users themselves. In case of login/password authorisation, ApprovalMax provides three methods for login authentication:
- Verification code generated by an Authenticator application
- Confirmation code sent to an alternative email address
- Using a generated backup code
ApprovalMax Administrators can enforce users to use 2FA.
How to enable 2FA
Users can enable 2FA in "My profile" under their Avatar:
To enable two-factor authorisation, click on the
During the configuration, the user enters the shared secret generated by ApprovalMax in the Authenticator application. Once an authentication code has been generated, the user enters that code in ApprovalMax:
Authenticator applications can be:
iOS), Duo Mobile
Then, set up the alternative 2FA option:
- Generate backup codes:
- Or, set up an alternative email address:
Finally, click on DONE:
Two-factor authentication is now enabled.
Please note: having a password is obligatory for setting up 2FA. This means you cannot set up two-factor authorisation if you don't have a password and use SSO to log in instead. In this case, you would need to:
- Log out
- Set up a password (using the reset password link)
- Log in with a password
- Enable 2FA
How to disable 2FA
Users can disable 2FA in My Profile under their Avatar by clicking on the button:
Disabling 2FA needs to be confirmed by an authentication code / confirmation code / backup code.
Enter the code from the Authenticator app:
Or, use another authentication method:
Two-factor authentication has now been disabled:
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