Data encryption

Data encryption

Encryption in transit

All data sent to or from our infrastructure is encrypted in transit via industry best practices using Transport Layer Security (TLS 1.2).


Encryption at rest

All our user data (including passwords) is encrypted using battled-proofed encryption algorithms in the database. Additionally, the synchronised data of our users is encrypted using end-to-end-encryption.


For questions related to information security, please refer to our Security Portal.

    • Related Articles

    • Synchronisation of related Xero data

      ApprovalMax pulls related Xero data such as Contacts/Accounts/Themes etc. every 2 hours. To speed up this process, the Administrator of an Organisation can force the synchronisation manually. To do so, go to either the approval or requester matrix in ...
    • How often is data synced with Xero?

      Pulling new documents and pushing back approval decisions ApprovalMax pulls new documents every 1 hour during a day. However, due to Xero API limitations, it’s not possible to get them right after they’ve been created. You can initiate manual ...
    • What Xero data does ApprovalMax modify?

      ApprovalMax only modifies data in certain situations (for documents pulled from Xero to ApprovalMax): When all approvals are in place, the document is authorised in Xero. If one of the Approvers rejects a request, some documents are moved to Drafts ...
    • What data can be extracted from ApprovalMax? (Xero)

      You can extract the following data from ApprovalMax: 1. Workflows in the PDF format 2. Audit report archives 3. Archives with the attachments of requests 4. Organisation Administrators can generate and download reports in the CSV format.
    • What data can be extracted from ApprovalMax? (NetSuite)

      You can extract the following data from ApprovalMax: 1. Workflows in the PDF format 2. Audit report archives 3. Archives with the attachments of requests 4. Organisation Administrator can generate and download reports in the CSV format.