How to contact support

Organisation Administrators, Account Owners, and Practice Staff Managers (Partner accounts) have access to technical support to address any questions or issues they may encounter.

Please use the “Contact Support” button directly in the product:


Or fill in the form in our Knowledge base: 

• Related Articles

• How to contact sales

  For general questions and sales enquiries: Please use the “Contact Sales” button directly in the product: Alternatively, click on your Avatar in the upper right-hand corner and open the Billing & Subscriptions page: On the Billing & Subscriptions ...

• Can I search for a Contact?

  Yes, ApprovalMax does support Contact search. In the "Search" pop-up, select the request type (Contact), set additional filters, and click on SEARCH:

• Support Policy

  Do feel free to contact us during your trial or subscription period and our Customer Support team will be happy to help you. When signing up for an ApprovalMax Trial, you’ll get placed on the Other Support service plan. Once you purchase a ...

• Can I delete a Contact in ApprovalMax?

  Requesters can edit or cancel Contact requests before all approvals have been collected: Unfortunately, it is not possible to delete a fully approved Contact in ApprovalMax. If you need to change or delete a Contact after full approval, you need to ...

• Video: How to perform Contact approval

  ApprovalMax product walk-through: how to perform Contact approval in ApprovalMax ​ https://youtu.be/OuOYwSFxJ5c You can also have a look at this article: How does the approval of Contacts work?