ApprovalMax keeps getting disconnected from NetSuite

ApprovalMax keeps getting disconnected from NetSuite

Once in a while your Organisation might get disconnected from NetSuite. 
This could be due to a variety of reasons, but can usually be resolved by connecting to NetSuite again. 
In order to reconnect to NetSuite, in the main menu select your Organisation and open "Approval Workflows" page or the "Organisation Settings and Connection" page under "Workflows and Settings" section, then click on the RECONNECT button:





Enter the API keys used during a connection.

If you tried this but are still having difficulties reconnecting to your NetSuite Organisation, please get in touch with our Customer Support Team. We're happy to troubleshoot further.

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