Airwallex integration
Why am I unable to view the Scheduling feature for an Airwallex Payment?
The Scheduling feature is only visible to Payers in the Airwallex Batch Payment workflow - so you probably have not been added as a Payer.
Troubleshooting: a Scheduled Airwallex Payment has been rejected
Common reasons for the rejection of a Scheduled Airwallex Payment are: Airwallex is disconnected from your ApprovalMax Organisation The Airwallex balance is not sufficient to make this Payment The Beneficiary was edited or deleted The Payment amount ...
How can I cancel a Scheduled Airwallex Payment?
Payers in the Airwallex Batch Payment workflow can cancel a Scheduled Payment if it has not yet been sent to Airwallex for processing. This is how it works: In the Scheduled Payment, click on CANCEL: Confirm the cancellation: The cancellation of a ...
How can I edit a Scheduled Airwallex Payment?
Payers can modify a Scheduled Airwallex Payment if it has not yet been sent for processing. This is how it works: In the Scheduled Payment, click on EDIT: Select a new payment date and time, and click on SAVE: The available period for scheduling a ...
How can I schedule an Airwallex Payment?
Payers in the Airwallex Batch Payment workflow can schedule Batch Payments that are Awaiting Payment but need to confirm with a 2FA code. This is how it works: Open an Airwallex Batch Payment with the Awaiting Payment status. Click on PAY WITH ...
What are Airwallex Scheduled Payments?
ApprovalMax enriches batches with the Scheduling feature, which enables Payers in the Airwallex Batch Payment workflow to schedule, edit or cancel payments. Scheduling or editing a payment needs to be confirmed with a 2FA code (a cancellation does ...
Does ApprovalMax support Airwallex Scheduled Payments?
Yes, ApprovalMax does support Airwallex Scheduled Payments. Users can plan the payments through Airwallex for processing at designated dates and times to ensure prompt and effective processing.
What if a Bill is marked as Paid in Xero during the approval process?
When a Bill is marked as Paid in Xero, the system will update the Bill status and show that the amount due has been reduced. This information will be reflected in Airwallex Batch Payments, allowing users to see if the Bill has been paid partially or ...
Is it possible to split Airwallex Batch Payment into two bank accounts?
In the case of Airwallex Batch Payments, it is not currently possible to split a batch payment amount into two separate bank accounts within a single batch payment. However, there is a workaround available which involves creating two separate batch ...
How are the total amounts in the Airwallex Batch Payment calculated?
The first total amount of an Airwallex Batch is calculated at the time of its submission. It is determined by summing up the payment amounts specified for each line within the Batch. If the Batch involves multiple currencies, ApprovalMax utilises ...
What if a Beneficiary's bank details are modified in Airwallex?
ApprovalMax manages such Batch Payments differently - depending on whether the details were altered during the approval process, or before a submission is made. Beneficiary bank details modified during the approval process: If any changes or ...
Up to which point can an Airwallex Batch Payment request be cancelled?
An Airwallex Batch Payment request that has been approved and is waiting to be sent for payment in Airwallex can be cancelled: However, once the payment status changes to Processing (which means that the payment has been sent but has not yet been ...
How to add a bank account in Xero
When creating an Airwallex Batch Payment, it is mandatory to specify the Xero bank account to be used. If you need to create a bank account in Xero, you can refer to this article for instructions. Create a bank account in Xero: Find your account in ...
How to enable Beneficiary creation in ApprovalMax
ApprovalMax allows to create new Beneficiaries right within the platform before they're being processed in Airwallex. This is how you configure ApprovalMax to enable Requesters to create new Beneficiaries: Select your Organisation in the main menu ...
How are Airwallex Batch Payments reflected in reporting?
Users with the Administrator or Auditor role have access to a reporting tool. An Organisation's Administrator can set up new reports to suit their needs. This is how you create such a report: On the Reports page, start creating a new report by ...
How to create a Beneficiary in ApprovalMax
A Beneficiary is a recipient of payments in Airwallex, and contains general information like bank details and address as well as additional data. The required data set depends on the: Beneficiary type, bank's country, account currency and payment ...
How can I restrict the Requesters of Airwallex Batch Payment?
ApprovalMax allows restricting Requesters in terms of what data they can see and operate with when creating Airwallex Batch Payments. For example, access rights for the creation of Airwallex Batch Payment can be configured so that a particular ...
How can I specify instructions for Airwallex Batch Payment Requesters?
An Organisation's Administrator can provide a message that will be shown to Requesters during Airwallex Batch Payment creation. This is how instructions for Airwallex Batch Payment Requesters can be set up: Select your Organisation in the main menu ...
What if the Airwallex Batch Payment has been paid and reconciled in Xero, and afterwards the Failed status is returned?
Very rarely, for instance, if there is a typo in the beneficiary account, it may happen that Airwallex sends a payment and returns the Paid status. Still, sometime later, the beneficiary bank returns the payment to Airwallex, which causes Airwallex ...
How can I calculate a fee for my Airwallex Batch Payment?
ApprovalMax doesn't know the exact fee for each Bill as this is calculated on the Airwallex side and returned to ApprovalMax only after a payment has been sent:
Can I pay an Airwallex Batch Payment in a currency other than the Bill currency?
Yes, you can pay in any currency if: You have an account in Airwallex with sufficient funds You have a corresponding account in Xero Your Bill is created in a home currency Please note: due to Xero restrictions, Bills created in a non-home currency ...
Up to which point in the approval workflow can Airwallex Batch Payments be restarted?
If you want to apply changes to the approval workflow and reflect them in the Batch Payment, the workflow can be restarted up to the point where all approvals are in place.
Who gets notified if an Airwallex Batch Payment fails/is paid?
Both the Payer and Requester of Batch Payments get notified if a payment is Failed/Cancelled/Rejected, or was processed successfully (fully or partially). The Payer gets notified when a Batch Payment is fully Approved and is Awaiting Payment. Please ...
Airwallex status model
*The Payment status is calculated as a combination of Line Item statuses. Status of Batch Payments in ApprovalMax Comment Draft The creation of an Airwallex Batch Payment has been started; it has not yet been submitted for approval. On Approval The ...
Are there any limits that apply to Airwallex payments?
Yes, there is a minimum and maximum amount for payments with Airwallex. For more details, please follow the link.
How to create an Airwallex Batch Payment
All Requesters you add to the Payment Creation step in the Airwallex Batch Payment Creation and Approval workflow get access to Airwallex Batch Payment creation in ApprovalMax by clicking on : In your Organisation, select Airwallex Batch Payment and ...
How to set up an Airwallex Batch Payment approval workflow
This is how you set up an Airwallex Batch Payment workflow: In the main menu, select your Organisation and open Approval Workflows under Workflows And Settings: Select the respective approval workflow: The first step is Payment Creation. Here you can ...
What does an Airwallex Batch Payment approval process look like?
Airwallex Batch Payments are created by the respective Requesters in ApprovalMax: only Approved and Not Paid/Not Fully Paid Bills can be added to a Batch, up to 200 Bills in different currencies all together. The Airwallex Batch Payment status then ...
How can I disconnect Airwallex from ApprovalMax?
In ApprovalMax, navigate to the Organisation Settings And Connection page under Workflows And Settings: Click first on the three-dot menu next to the Airwallex connection, then on "Disconnect":
Does ApprovalMax support an integration with Airwallex?
Airwallex is a global financial technology company offering multi-currency payments, financial services and software as a service. It utilises a broad payment network, and works with best in market liquidity providers to deliver a more seamless, ...
How can I connect ApprovalMax to Airwallex?
ApprovalMax supports the integration with Airwallex for UK, AU and NZ accounts. This is how you connect ApprovalMax to Airwallex: In the main menu, select your ApprovalMax Organisation and open Organisation Settings And Connection under Workflows And ...