Under Tiered Usage-Based pricing, you can view your current plan usage at any time.
There are two ways to view usage, depending on whether you want to see subscription-level or Organisation-level details.
Option 1: Check usage from the Subscriptions tab
This view shows usage for all organisations grouped under the same subscription (same billing cycle and currency).
Click your Avatar in the top-right corner and select Billing & Subscriptions:
Go to the Subscriptions tab.
Locate the relevant subscription card (subscriptions are grouped by billing cycle and payment method).
Open the Usage tab within the subscription card:
Here, you can see:
The number of Approved Documents used during the selected billing period
The number of Active Approvers counted toward your plan
The plan size assigned to each organisation (Small, Medium, or Large)
The total allowance and how much has been used (e.g. 1 of 300 documents)
Use the date selector at the top of the subscription card to navigate between billing periods.
Option 2: Check usage from the Organisations tab
This view shows detailed usage for one specific Organisation.
Click your Avatar in the top-right corner and select Billing & Subscriptions:
Go to the Organisations tab:
Find the organisation you want to check. In the Usage column, click the status link (e.g., Within limit):
This opens the Usage details pop-up for that Organisation:
In the pop-up, you can see:
The Organisation’s plan size
Document allowance and how many have been used
Active Approver allowance and how many are set
The current billing cycle dates
Understanding Usage column statuses
In the Organisations tab, the Usage column shows a quick status indicating how close an organisation is to its usage limits.
Possible statuses are:
Review trial usage: This status appears when the Organisation is currently in a trial. Click the link to view how many documents and approvers have been used during the trial period.
Within limit: The Organisation has used less than 70% of its plan allowance for approved documents.
Approaching limit: The Organisation has used more than 70% of its plan allowance and is approaching the plan limit.
Above the limit:The Organisation has exceeded its plan allowance by more than 100% for the billing period.