ApprovalMax utilises third-party subscription billing services under the Tiered Usage-Based Pricing (TUP) model. All TUP subscriptions are processed through Stripe, which calculates and collects tax, such as VAT, GST or sales tax, at the time of purchase based on your billing details.
For all purchases made through Stripe, ApprovalMax acts as the Merchant of Record (MoR). This means Stripe issues invoices on ApprovalMax's behalf, and ApprovalMax is responsible for the related tax collection and reporting.
Stripe displays the total amount (net price plus taxes) at checkout and generates the final invoice once the purchase is completed. If no taxes are due based on your billing country, Stripe will display only the net amount.
VAT and VAT ID
If you are a VAT-registered business, you can enter your VAT ID during checkout. Stripe will automatically validate your VAT ID and remove the VAT charge if it is accepted.
This does not apply to UK customers, as UK VAT is still charged even if you provide a valid VAT ID.
Invoices
All invoices for TUP subscriptions are issued directly via Stripe and include:
The net subscription amount
Any tax applied, listed by tax type
Any tax numbers you provided (for example, VAT ID, ABN, NZBN, EIN, GST/HST or QST number)
The total amount charged
Your invoice will be available immediately after you complete your subscription purchase. To download your invoice, click the three-dot icon in the right-hand corner of the Invoices tab on the subscription card, then select Download PDF.
Australian GST on remote services
Since July 2017, a 10% GST applies to sales made to customers based in Australia. Stripe calculates and adds this tax to the ApprovalMax net price, and the full subscription cost, including GST, is displayed in the shopping cart at checkout.
Business customers may be exempt from GST if they provide a valid ABN and are registered for GST, in accordance with local regulations. If your ABN and GST registration are verified during checkout, GST will be removed from your total before payment is completed.
For more information on the GST rules for imported services and digital products, please refer to the official website.
Customers in New Zealand
Since October 2016, New Zealand–based customers have been charged an additional 15% GST when purchasing goods or services from businesses not resident in New Zealand. Stripe, as the billing service provider, is required to collect GST in addition to the ApprovalMax net price. The total subscription cost, including GST, is displayed in the shopping cart at checkout.
Business customers may be exempt from GST if they provide a valid NZBN during checkout, in line with local regulations. If your NZBN is accepted, the GST will be removed from your total before payment is completed.
For more details about the GST rules for non-resident businesses supplying remote services to New Zealand customers, please refer to the official website.
Customers in the United States
Sales tax for US customers is based on your full billing address, including street address, city, state and ZIP code. Depending on your location, sales tax may or may not apply to your subscription.
You can provide your Tax ID (EIN) so that it appears on your invoices. Providing an EIN does not change the amount of tax charged.
If your Organisation is exempt from sales tax, please contact Billing Support with your exemption certificate. Sales tax will continue to be charged until a valid exemption certificate has been reviewed and approved.
Customers in Canada
ApprovalMax isn't yet registered to collect sales tax in Canada, so invoices currently show 0% tax.
Once ApprovalMax is registered, tax will be calculated based on your full billing address, including street address, city, province and postal code. Depending on your province, this may include GST, HST, PST or QST. We'll notify you in advance when tax collection begins.
Once we're registered, if you don't have a GST/HST or QST number, the applicable sales taxes will be added to your invoices.