Disconnections do occur from time to time, unfortunately. We are closely monitoring this problem and are working on it.
If an ApprovalMax Organisation gets disconnected from the accounting system, the Administrators are notified and need to reconnect. This procedure works the same whether you’re connected to Xero, QuickBooks Online or NetSuite; here, we’re showing it for Xero.
This is how you reconnect an Organisation:
In the main menu, find your Organisation, then go to Organisation settings and connections. Click on RECONNECT and authorise access to the accounting system.
Alternatively, go to Approval workflows under Workflows and settings. Click on RECONNECT and authorise access to the accounting system.
For a quick video overview, check out the below:
You'll find more details here: How can I connect ApprovalMax to my accounting system?