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What happens after an approval or rejection

Updated over 2 months ago

In ApprovalMax, once a request is fully approved or rejected, its status is updated accordingly and the document is either passed on to NetSuite or retained in ApprovalMax - depending on where it originated from.

After approval:

  • The document is automatically authorised in NetSuite.

  • For Bills, this means:

    • Approval status: Approved

    • Bill status: Open

For a quick video overview of approvals, please check out the below:

After rejection:

  • If the request was originally created in NetSuite and submitted to ApprovalMax for approval:

    • It is returned to NetSuite with the approval status Rejected

  • The Approver will be prompted to add a rejection comment, which is included in the audit trail in ApprovalMax:

  • Approvers can also revoke their rejection decision and will be prompted again to provide a comment, which will be shown in the audit trail:
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  • Once a rejection is revoked, the request will return to the On Approval status in ApprovalMax and proceed through the workflow.

For a quick video overview of rejections, please check out the below:


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