A Confirmation of Payee (CoP) check is available for Xero-connected Organisations using ApprovalMax Pay. Confirmation of Payee (CoP) is a UK account name-checking service designed to help prevent fraud and payment errors. It verifies the payee's name against their bank account number and sort code when you enter or update payment details.
Please note: CoP is checked only for payment details with UK bank country and GBP currency.
Where Confirmation of Payee is found
Once enabled, Confirmation of Payee checks are automatically triggered when you add or update payment details in the following areas:
Contact payment details: CoP is triggered when you create or edit a Supplier’s payment details.
The result is also shown when viewing saved payment information:
You can also view the CoP status by clicking on the ℹ️ icon next to each payee in the batch:
Batch Payment requests: CoP is triggered when you add or edit payment details as part of a Batch Payment request.
How Confirmation of Payee works
When you create or change Supplier payment details, ApprovalMax sends the information for verification.
You’ll see one of three status results:
Full match: the name and bank details exactly match the records. No further action needed.
Close match: the details are similar but not identical. Review the suggestion and update if necessary.
No Match: the name or bank details do not match any record.