When uploading a CSV file for Manual Journal creation, you might experience certain errors.
Below, you'll find details on what to then check and the corresponding solutions:
Check |
Reason/Solution |
The file must be a CSV (Comma Separated Values) file; its name should end with either .csv or .txt. | The file format is not CSV. You need to upload a file in the CSV format. |
The file structure and data must meet the requirements for a CSV upload. | The data in your file does not match the required template. Please ensure that your file follows the correct format. Apply the necessary fixes and reupload the file. |
Your file must contain only accounts supported by Xero Manual Journals. | Xero does not allow the use of some system accounts (incl. payables and receivables) or bank accounts in Manual Journals. Change the respective accounts and reupload the file. |