Skip to main content

How can I apply changes made to the approval workflow for not yet approved requests? (NetSuite)

Normally, if you make changes to your approval workflow, they will only be applied to new requests.
​
However, it is possible to apply new workflow settings to already created but not yet approved requests by clicking on Restart the workflow.

  • You can do this either from the actual request: ​

  • or from the workflow settings:​

  • ​Tick the checkboxes for the requests you want to start anew and click on RESTART:​

​​
If a request has been started again, this will be mentioned in its history at the bottom:​


​​Without a restart, any already created but not yet approved requests will have the historic Approvers, who were assigned according to the workflow rules before these were changed.

Did this answer your question?