The approval matrix allows the definition of rules that determine which Approvers will be selected for each particular Bill. Conditions are set based on the master data received from NetSuite: Vendors, Items, Accounts, etc.
This is how you add an alternative rule
In the main menu, find your Organisation and go to Approval workflows under Workflows and settings. Then open the respective approval workflow:
In the step, open its approval matrix by clicking on the Matrix icon. Then click on the
icon next to the Approver for whom you want to add alternative rules:
Select "Add an alternative rule" and specify the rule:
To remove a rule, click on the X icon next to the line you want to remove:
Save your changes by clicking on DONE in the upper right-hand corner of the matrix and activate/update the workflow: