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What happens when a Default Approver approves a request

Updated over 2 months ago

The Default Approver is a user defined in an approval step to handle cases where no Approver is assigned based on the rules set in the approval matrix.

  • When the Default Approver approves a request, it does authorise that step.
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  • However, the request will only be synced to the accounting system once all steps in the workflow have been approved, including those that do have designated Approvers.
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  • If any step is still pending (e.g. another Approver has not approved yet), the request will remain in the Open or On Approval status in ApprovalMax until fully authorised.

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